Guest Experience Team Lead - Growth & Coaching

Panera LLC; Amarillo (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free on-shift meals

Paid vacation

Medical/dental/vision insurance

401(k) with match

Career advancement

Tuition discounts

Team member assistance

Additional perks

Job summary

Panera LLC seeks a Team Manager in Amarillo to help run great shifts, support team development, and uphold high guest service standards. You will lead a dining room and kitchen team, coach staff, and contribute to a positive workplace culture.

The role emphasizes hands-on leadership, training in food safety, and driving performance across sales, speed, and accuracy in a fast-paced bakery-cafe environment.

Qualifications

• Minimum age: 18 years old.
• 1+ year of restaurant management experience preferred.
• Proven ability to lead great shifts in a fast-paced environment.
• ServSafe certification (or ability to achieve certification).
• Flexible hours including nights and weekends.

Responsibilities

• Delight guests with quality food, service, and staff.
• Build engaging relationships to foster loyalty.
• Lead, manage and develop team members by coaching and motivating them to exceed goals in sales, speed, order accuracy, and guest experience.
• Participate in interviewing and selection processes.
• Train the team in food safety standards and ensure compliance.
• Help build a culture of warmth, belonging, growth, and trust.

Job description

Panera LLC seeks a Team Manager in Amarillo to help run great shifts, support team development, and uphold high guest service standards. You will lead a dining room and kitchen team, coach staff, and contribute to a positive workplace culture.

The role emphasizes hands-on leadership, training in food safety, and driving performance across sales, speed, and accuracy in a fast-paced bakery-cafe environment.