Guest Experience Support - Restaurant Team

Waterloo Ice House; Austin (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Wet Willie's in Austin, TX is hiring Support Staff to provide excellent dining experiences. Responsibilities include greeting guests, delivering food and drinks, supporting waitstaff, and managing the waiting list. Applicants must be at least 18 years old and possess a high school diploma or GED. Ideal candidates are friendly, enthusiastic, and can effectively communicate in English. Join our dynamic team to ensure every guest has a memorable visit.

Qualifications

• Must be at least 18 years of age.
• Demonstrated ability to interact with the public and coworkers in a friendly and enthusiastic manner.
• Ability to speak, read, and comprehend instructions in English.

Responsibilities

• Greet guests in a friendly manner.
• Engage in friendly conversation with guests.
• Deliver food and drinks to guests.
• Manage restaurant waiting list accurately.

Skills

Public interaction skills

Teamwork

Customer service

Education

High School diploma or GED

Job description

Job 150969 - Waterloo Support Staff
Austin, TX

As a Support Staff member you will work in a team-oriented, high-volume, fast-paced, environment to deliver the best dining experience to our guests by:

• Greeting guests in a friendly and inviting manner
• Engaging in friendly conversation as you seat guests in a timely fashion
• Introducing guests to their server
• Delivering food and drinks to guests
• Organizing food and drinks to be delivered to guests
• Supporting Waitstaff with their needs to ensure exceptional customer service
• Managing restaurant waiting list during high volume to accurately setting guest expectations
• Clearing, cleaning and resetting tables to ensure they are ready for the next guest
• Always sincerely thanking guests as they leave and inviting them to return

Requirements

• Must be at least 18 years of age
• High School diploma or GED
• Demonstrated ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Ability to bend, twist, and stand to perform normal job functions
• Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers in English