Guest Experience Supervisor - Player Services

ViziRecruiter,LLC.; Charles Town (WV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

A dynamic entertainment company is seeking an individual for a supervisory position in Charles Town, WV. The ideal candidate will be responsible for managing daily operations and staff while ensuring excellent customer service. Qualifications include an Associate’s degree or equivalent experience, proficiency in Microsoft Office, and strong communication skills. Flexibility for shifts, including holidays and weekends, is required. Competitive total rewards package offered, including medical coverage and a performance bonus.

Qualifications

• Must be at least 21 years of age.
• Proficiency in keyboarding skills and software applications.
• Flexible to work all shifts including holidays and weekends.

Responsibilities

• Supervise staff and manage daily operations.
• Create effective schedules while meeting staffing objectives.
• Ensure compliance with regulatory requirements.

Skills

Customer service skills

Verbal communication

Written communication

Problem-solving

Microsoft Office proficiency

Ability to manage staff

Education

Associate’s degree or equivalent

Customer service experience

Tools

Microsoft Office

Office machines

Job description

A dynamic entertainment company is seeking an individual for a supervisory position in Charles Town, WV. The ideal candidate will be responsible for managing daily operations and staff while ensuring excellent customer service. Qualifications include an Associate’s degree or equivalent experience, proficiency in Microsoft Office, and strong communication skills. Flexibility for shifts, including holidays and weekends, is required. Competitive total rewards package offered, including medical coverage and a performance bonus.