Guest Experience Supervisor: Lead Guest Service & Ops

Andy B s Entertainment; Tulsa (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

A family entertainment center in Tulsa is searching for a Guest Experience Supervisor to enhance guest satisfaction and supervise operations. This role requires a friendly and outgoing personality, as you will be interacting directly with guests, ensuring their needs are met. Responsibilities include cash handling, training team members, and maintaining safety standards. Previous customer service experience is necessary. Join a fun-oriented team that values service and teamwork.

Qualifications

• Must be 16 years of age.
• Minimum of 6 months cash handling and customer service experience required.
• Friendly, outgoing personality and a get-it-done attitude.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Inspire memorable experiences by providing top-notch guest service.
• Interact with guests to ensure the best guest experience.
• Utilize the Point-of-Sale system to process orders and payments.
• Maintain cleanliness and safety standards.
• Serve as a manager-on-duty and supervise team members.

Skills

Cash handling

Customer service

Teamwork

Fast-paced environment

Job description

A family entertainment center in Tulsa is searching for a Guest Experience Supervisor to enhance guest satisfaction and supervise operations. This role requires a friendly and outgoing personality, as you will be interacting directly with guests, ensuring their needs are met. Responsibilities include cash handling, training team members, and maintaining safety standards. Previous customer service experience is necessary. Join a fun-oriented team that values service and teamwork.