Guest Experience Supervisor - Housekeeping

Hotel Equities; Sedona (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Team Driven Culture

Vacation & Holiday Pay

Same-day pay available

Employee Assistance Program

Reduced Room Rates

Third Party Perks

Job summary

Hotel Equities is seeking a Housekeeping Supervisor for the Element by Westin in Sedona, AZ. The role supervises room cleaners, inspects rooms for cleanliness, and coordinates with front desk and other departments to prioritize guest needs.

The ideal candidate will have strong communication skills, the ability to train staff, and a flexible schedule that includes nights, weekends, and holidays. A high school diploma or equivalent is required, with a focus on maintaining high service standards.

Qualifications

• Strong communication skills are essential for guest and team interactions.
• Reading and writing abilities used for paperwork and logging issues.
• Ability to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Supervises room cleaners in the prompt and efficient housekeeping of customer rooms.
• Inspects all check out/stay over rooms to ensure cleaning to company standards.
• Coordinates housekeeping work with front desk, engineering and room services.
• Monitors room quality and maintains records of checkouts and stay-overs daily.
• Prepares maintenance work orders for furniture and fixture repairs.

Education

High School diploma /Secondary qualification or equivalent

Job description

Hotel Equities is seeking a Housekeeping Supervisor for the Element by Westin in Sedona, AZ. The role supervises room cleaners, inspects rooms for cleanliness, and coordinates with front desk and other departments to prioritize guest needs.

The ideal candidate will have strong communication skills, the ability to train staff, and a flexible schedule that includes nights, weekends, and holidays. A high school diploma or equivalent is required, with a focus on maintaining high service standards.