Guest Experience Supervisor – Housekeeping

Mr C. Hotels; Phoenix (AZ); Hybrid; USD 42,000 - 52,000; Full time

Job summary

DoubleTree Phoenix Midtown in Phoenix, AZ is seeking a Housekeeping Supervisor to lead daily housekeeping operations. You will prepare staff schedules, oversee work distribution, and ensure all areas meet brand standards while maintaining guest comfort.

The role requires a strong work ethic, teamwork, and clear communication; you will train new associates, respond to VIP requests, and file necessary logs. The position is full-time and on-site in the Phoenix Midtown property.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Team player who provides great experiences for our Guests!
• Ability to work in an office environment and use a computer.

Responsibilities

• Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on-going training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Skills

Team collaboration

Communication skills

Attention to detail

Adaptability

Physical stamina

Job description

DoubleTree Phoenix Midtown in Phoenix, AZ is seeking a Housekeeping Supervisor to lead daily housekeeping operations. You will prepare staff schedules, oversee work distribution, and ensure all areas meet brand standards while maintaining guest comfort.

The role requires a strong work ethic, teamwork, and clear communication; you will train new associates, respond to VIP requests, and file necessary logs. The position is full-time and on-site in the Phoenix Midtown property.