Housekeeping Supervisor - Doubletree Phoenix Midtown

Pier House; Phoenix, Northern (AZ, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Doubletree Phoenix Midtown is seeking a Housekeeping Supervisor to oversee daily cleaning operations in the Phoenix Midtown hotel. You will ensure guest rooms and public spaces meet brand standards and manage the housekeeping team on site.

Responsibilities include scheduling staff, inspecting rooms, training new teammates, handling VIP requests, and maintaining records. The role requires strong leadership, reliability, and the ability to work flexible hours to support hotel operations.

Qualifications

• Hotel housekeeping experience preferred.
• Strong communication and interpersonal skills.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Prepare staff schedules and distribute workloads to ensure full coverage.
• Inspect guest rooms and public areas daily to meet cleanliness standards.
• Train and supervise new associates; provide ongoing training to existing staff.
• Address early make-ups, special requests, and VIP guests.
• Maintain written records for lost and found items.
• Run departure reports and verify rooms in your section.
• Escalate repairs or safety hazards to management promptly.

Skills

Team leadership

Staff scheduling

Training

Guest service

Job description

Housekeeping Supervisor - Doubletree Phoenix Midtown

#26-2921

Phoenix, Arizona, United States

Location Description

In the financial district, we're only four miles from downtown and the Biltmore Fashion Park. Chase Field, Grand Canyon University, Arizona State University Downtown Campus, and the Phoenix Convention Center are all within three miles. Our on-site restaurant and bar, event rooms, 24-hour fitness center, and outdoor pool and hot tub complete your stay.

Job Description

What you will be doing

• Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on-going training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Location

Phoenix Midtown DoubleTree-PHXAR

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

Applicants have rights under Federal Employment Laws