Guest Experience Supervisor

Dash In; Concord (NC); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Community service days (2)

Parental Leave

Tuition reimbursement

401(k) with company match

Health, dental, vision plans

Job summary

Dash In is seeking a Kitchen Supervisor in Concord, NC to lead back-of-house operations and mentor a kitchen team. The role focuses on inventory control, food prep, and maintaining cleanliness and safety standards.

The ideal candidate has supervisory experience in foodservice or retail, strong problem-solving skills, and comfort with inventory software. A ServSafe certification is a plus, and eligibility to work in the US is required.

Qualifications

• Minimum 1 year in a supervisory or management role in a food service or retail environment.
• High School Diploma or GED, or ability to complete employer-paid GED program.
• Must be 18 years of age or older and eligible to work in the US (E-Verify).
• Ability to multitask and solve problems effectively.
• Comfortable using technology, including inventory management software.

Responsibilities

• Collaborate with the BOH Manager to build and train a top-performing team of associates.
• Oversee inventory management, food preparation, and kitchen cleanliness to ensure smooth operations.
• Ensure all food products meet Dash In quality standards and comply with health regulations.
• Provide your team with tools and ongoing training and support.
• Streamline processes to maximize productivity and minimize waste.
• Uphold Dash In Brand Standards for cleanliness, safety, and operations.

Skills

Team leadership

Multitasking

Inventory software

Problem solving

Education

High School Diploma or GED

ServSafe Certification (a plus)

Tools

Inventory management software

Job description

Kitchen Supervisor

Pay Rate:$17.00 - $21.00 per hour (+$1.00/hr. overnight)

Join the Dash In Team as a Kitchen Supervisor

Are you ready to be part of a dynamic team that creates greatness every day? Dash In, a division of the Wills Group, is Great Place to Work Certified™ and recognized as one of Fortune's Best Workplaces in Retail™. We are seeking a Kitchen Supervisor to lead our team and ensure seamless operations!

As a Kitchen Supervisor you’ll:

• Collaborate with the BOH Manager to build and train a top-performing team of associates dedicated to excellent back-of-house operations.
• Oversee inventory management, food preparation, and kitchen cleanliness, ensuring smooth and efficient operations.
• Ensure all food products meet Dash In’s quality standards and are prepared in compliance with health and safety regulations.
• Provide your team with the tools and resources needed for outstanding performance, including ongoing training and support.
• Streamline processes to maximize productivity and minimize waste.
• Uphold Dash In Brand Standards, ensuring high levels of cleanliness, safety, and operational adherence.
• Maintain effective communication with the BOH Manager regarding inventory needs, equipment maintenance, and staff performance.
• Complete assigned tasks as directed by the BOH Manager and ensure timely execution of daily operations.

We are looking for candidates who have:

• Minimum of 1 year in a supervisory or management role in a food service or retail environment.
• High School Diploma or GED -or- ability to complete employer-paid GED program.
• Must be 18 years of age or older
• Must be eligible to work in the US (Wills Group/Dash In participates in E-Verify)
• Ability to multitask and solve problems effectively.
• Comfortable using technology, including inventory management software.
• Strong focus on providing exceptional team leadership and support.
• Active ServSafe Certification (a plus).

Joining Dash In means being part of a company that:

We support your professional journey with flexible roles that empower you with essential skills.

Offers Great Benefits:

• Paid Time Off: Vacation, sick, and personal leave, plus paid holidays.
• Paid Community Engagement: 2 paid community service days each year.
• Paid Parental Leave.
• Education and Development: Tuition reimbursement, development programs, and certificate program assistance.
• Financial Well-being: 401(k) with employer-matched contribution and financial planning assistance.
• Affordable medical, dental, and vision plans with an option for a health savings account.
• Pet insurance, basic life insurance, and short- and long-term disability coverage.
• Free coffee, fountain beverages, discounts on fresh food at Dash In corporate stores, and discounted monthly car wash memberships.

Dash In is an equal-opportunity employer and does not discriminate against any employee or applicant for employment based on age, race, religion, color, disability, sex, sexual orientation, or national origin.