Guest Experience Specialist (Server) – Hospitality & Community

Thrive Restaurant Group; Vienna (WV); On-site; USD 17,000 - 25,000; Full time

Job summary

Thrive Restaurant Group is seeking a Server in a family-friendly environment. You will deliver food and drinks, greet guests, and ensure a memorable dining experience. You will relay orders to the bar and kitchen, assist with payments, and help maintain a welcoming atmosphere throughout shifts.

The role emphasizes hospitality, teamwork, and providing attentive service to guests, with compensation influenced by tips and wage requirements. Equal opportunity employer.

Qualifications

• A desire to care for others, grow, and learn.
• A positive attitude.
• Reading, writing, basic math, and verbal communication skills required.
• Mobility required during the entire shift.
• Transports plates, glasses and baskets to and from dining room, service bar, and kitchen about 30 times per shift.

Responsibilities

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make suggestions regarding food, drinks, and service.
• Interact with all guests creating a friendly and upbeat atmosphere.
• Relay orders to service bar and kitchen via the point-of-sale system.
• Observe and serve guests responding to any needs or requests.
• Present guest checks to each table and facilitate payment.

Skills

Customer service

Positive attitude

Communication

Basic math

Mobility

Physical stamina

Job description

Thrive Restaurant Group is seeking a Server in a family-friendly environment. You will deliver food and drinks, greet guests, and ensure a memorable dining experience. You will relay orders to the bar and kitchen, assist with payments, and help maintain a welcoming atmosphere throughout shifts.

The role emphasizes hospitality, teamwork, and providing attentive service to guests, with compensation influenced by tips and wage requirements. Equal opportunity employer.