Guest Experience Specialist — Sell & Delight Customers

Mister Car Wash; Grand Rapids (MI); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Same-day pay

PTO from day one

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition reimbursement

Job summary

Mister Car Wash in Grand Rapids, MI is hiring a Guest Service Specialist to greet customers, drive sales of memberships and services, and deliver friendly, efficient service outdoors.

You will engage with guests, answer questions, process transactions, and help maintain clean, inviting locations while thriving in a fast-paced environment. We offer same-day pay, strong benefits from day one, and training to grow with a national brand.

Qualifications

• Customer service mindset and ability to engage with guests.
• Sales skills to promote memberships and services.
• Strong communication with customers and teammates.
• Teamwork to collaborate on daily tasks.
• Comfort with hospitality-style interactions in outdoor settings.

Responsibilities

• Greet customers with a wave and a smile.
• Enthusiastically sell memberships and Unlimited Wash Club.
• Thank customers for choosing Mister Car Wash.
• Anticipate and solve customer needs.
• Keep sites clean, inviting, and well-maintained.
• Collaborate with team members to achieve goals.

Skills

Customer service

Sales

Communication

Teamwork

Hospitality

Job description

Mister Car Wash in Grand Rapids, MI is hiring a Guest Service Specialist to greet customers, drive sales of memberships and services, and deliver friendly, efficient service outdoors.

You will engage with guests, answer questions, process transactions, and help maintain clean, inviting locations while thriving in a fast-paced environment. We offer same-day pay, strong benefits from day one, and training to grow with a national brand.