Guest Experience Specialist — Retail (Part-Time)

Dollar Tree, Inc.; Hackettstown (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Medical insurance

Pharmacy insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Hackettstown, New Jersey is seeking a part-time Customer Service Associate to deliver a great shopping experience. You’ll assist customers, handle transactions, stock merchandise, and maintain a safe, clean store while providing friendly service.

The role emphasizes teamwork, reliability, and customer focus in a fast-paced retail environment. This position offers part-time hours, a focus on customer interactions, and opportunities to develop skills in operations, stock

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Problem solving

Decision making

Follow instructions

Education

High school diploma

Job description

Dollar Tree, Inc. in Hackettstown, New Jersey is seeking a part-time Customer Service Associate to deliver a great shopping experience. You’ll assist customers, handle transactions, stock merchandise, and maintain a safe, clean store while providing friendly service.

The role emphasizes teamwork, reliability, and customer focus in a fast-paced retail environment. This position offers part-time hours, a focus on customer interactions, and opportunities to develop skills in operations, stock