Guest Experience Specialist - Retail

dollartree; Stevenson (AL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Stevenson, Alabama is seeking a Customer Service Associate for a part-time position. You will assist customers, process transactions at the register, stock shelves, and help unload merchandise to keep the store well-organized.

The role emphasizes friendly customer service, safety, and teamwork with store leaders. Prior retail or service experience is preferred; strong communication and reliability are essential.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.
• Ensure a clean, safe, and respectful store environment.
• Maintain cleanliness of all areas, including bathrooms, floors, and trash areas.
• Perform other duties as assigned.

Skills

Customer service experience

Strong communication

Organizational skills

Problem solving

Follow instructions

Physical stamina (lift 30-50 lbs)

Education

High school diploma or equivalent

Job description

Family Dollar in Stevenson, Alabama is seeking a Customer Service Associate for a part-time position. You will assist customers, process transactions at the register, stock shelves, and help unload merchandise to keep the store well-organized.

The role emphasizes friendly customer service, safety, and teamwork with store leaders. Prior retail or service experience is preferred; strong communication and reliability are essential.