Retail Customer Service Associate | Sales & Support

Talentify; Montgomery (AL); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Montgomery, AL is seeking a Customer Service Associate to join the team and deliver a great shopping experience. You will assist customers, handle transactions at the register, and help stock and maintain store cleanliness.

The role emphasizes strong customer service, teamwork, and adherence to store procedures. This is a part-time position with responsibilities including merchandise handling and safe, friendly interactions with customers and staff.

Qualifications

• High school diploma or equivalent is preferred.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Decision making

Lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Family Dollar in Montgomery, AL is seeking a Customer Service Associate to join the team and deliver a great shopping experience. You will assist customers, handle transactions at the register, and help stock and maintain store cleanliness.

The role emphasizes strong customer service, teamwork, and adherence to store procedures. This is a part-time position with responsibilities including merchandise handling and safe, friendly interactions with customers and staff.