Guest Experience Specialist – Retail

Dollar Tree Stores INC; Ocala (FL); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience in Ocala, FL. Responsibilities include assisting customers, handling transactions, restocking, unloading merchandise, and maintaining a clean, safe store environment.

The role emphasizes strong customer service, organizational and communication skills, and the ability to lift 30–50 lbs. It is a part-time position located at the Ocala store with opportunities to grow within the team.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform physical tasks (walking, standing, stooping, kneeling, etc.).
• Strong customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading and stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store areas clean and presentable, including bathrooms and floors.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Instructions following

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience in Ocala, FL. Responsibilities include assisting customers, handling transactions, restocking, unloading merchandise, and maintaining a clean, safe store environment.

The role emphasizes strong customer service, organizational and communication skills, and the ability to lift 30–50 lbs. It is a part-time position located at the Ocala store with opportunities to grow within the team.