Guest Experience Specialist - Retail

Family Dollar; Detroit (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Detroit, MI is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions, and help stock and maintain store cleanliness.

The role requires strong communication and customer service skills, physical stamina for lifting and walking, and the ability to follow store procedures. This position offers a part-time schedule with opportunities to grow within the team.

Qualifications

• Experience in customer service roles is preferred across retail, hospitality, grocery, or drug store environments.
• Ability to follow instructions and read operational documents.
• Excellent customer relationship management and communication skills.
• Able to stand, walk, lift 30–50 lbs, and perform frequent bending and stairs/climbing as required.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the register.
• Maintain cash security and protect company assets.
• Stock shelves and recover merchandise to keep store presentable.
• Receive and unload merchandise and replenish stock per productivity standards.
• Maintain a clean, safe, and respectful store environment.
• Perform other duties as assigned

Skills

Customer service

Communication

Organizational skills

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Detroit, MI is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions, and help stock and maintain store cleanliness.

The role requires strong communication and customer service skills, physical stamina for lifting and walking, and the ability to follow store procedures. This position offers a part-time schedule with opportunities to grow within the team.