Guest Experience Specialist (Retail)

Dollar Tree Stores INC; Bastrop (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our Bastrop, TX store and deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and keep the store clean and safe.

You should be able to follow store procedures, work with team members and leaders, and provide friendly, professional service. Prior retail or customer service experience is preferred, but not required.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Cash handling

Stock replenishment

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our Bastrop, TX store and deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and keep the store clean and safe.

You should be able to follow store procedures, work with team members and leaders, and provide friendly, professional service. Prior retail or customer service experience is preferred, but not required.