Guest Experience Specialist - Phone & In-Store

SmartRecruiters, Inc.; Florida; On-site; USD 28,000 - 36,000; Full time

Job summary

SmartRecruiters, Inc. in Florida seeks a friendly Customer Service Rep to greet phone and in-person customers, process orders, and ensure accurate checkout. You will be the first contact for carryout and phone orders and must communicate professionally with customers.

You will stand for extended periods, stock ingredients, prepare product, and keep equipment clean. Strong verbal communication and basic math are essential for success.

Qualifications

• Ability to communicate verbally with customers and co-workers to process orders.
• Must be able to stand for long periods; no chairs available.
• Basic math skills to give change accurately.
• Outgoing personality for phone and in-person interactions.
• Ability to enter orders using a computer keyboard or touchscreen.

Responsibilities

• Receive and process telephone orders.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Clean equipment and facility as requested.
• Communicate with customers and co-workers to process orders.

Skills

Customer service

Verbal communication

Math skills

Order processing

Standing for long periods

Job description

SmartRecruiters, Inc. in Florida seeks a friendly Customer Service Rep to greet phone and in-person customers, process orders, and ensure accurate checkout. You will be the first contact for carryout and phone orders and must communicate professionally with customers.

You will stand for extended periods, stock ingredients, prepare product, and keep equipment clean. Strong verbal communication and basic math are essential for success.