Guest Experience Specialist — Luxury Retail

Tory Burch; Merrimack (NH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Job summary

Tory Burch in Merrimack, NH seeks a Retail Associate to join our luxury team. You’ll greet customers, help with purchases, and contribute to an exceptional in-store experience. The role supports both front and back of house operations and requires a passion for service.

Expect a fast-paced environment with a need for flexibility across overnights, evenings, holidays and weekends. Excellent teamwork and attention to detail help drive our retail excellence.

Qualifications

• 1–2 years of experience in a high-volume, customer-driven retail environment.
• Stock-related experience is a plus.
• Open availability for a flexible schedule including overnights, evenings, holidays and weekends.

Responsibilities

• Greet customers, assist with purchases and answer phones.
• Process transactions and maintain an organized stock room.
• Support front and back of house operations to ensure smooth store flow.

Skills

Customer service

Retail operations

Job description

Tory Burch in Merrimack, NH seeks a Retail Associate to join our luxury team. You’ll greet customers, help with purchases, and contribute to an exceptional in-store experience. The role supports both front and back of house operations and requires a passion for service.

Expect a fast-paced environment with a need for flexibility across overnights, evenings, holidays and weekends. Excellent teamwork and attention to detail help drive our retail excellence.