Guest Experience Specialist — Leadership Path

Ontario Trillium Foundation; Kildeer (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Scholarships

Simple IRA contribution

Health insurance

Vision insurance

Dental insurance

Employee meals

401k

Sundays off

Discounts

Job summary

Chick-fil-A is hiring for a full-time restaurant role in Illinois, requiring a minimum 40-hour workweek including Fridays and Saturdays. The position emphasizes guest-first service, teamwork, and a positive attitude while delivering memorable dining experiences.

The role focuses on staying compliant with IDPH standards, mastering menu items, and applying Chick-fil-A’s Core 4 during every guest interaction, with opportunities for leadership growth and professional development.

Qualifications

• 40 hours per week, including Fridays & Saturdays.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Active listening and effective communication.
• Guest-first mindset with teamwork and a positive attitude.

Responsibilities

• Follow all food safety and sanitation standards set by Chick-fil-A Inc. and the IDPH.
• Grow in areas of Chick-fil-A menu items, guest experience and standard procedures.
• Deliver 2nd Mile Service, Grow with Care.
• Apply Core 4 in every guest interaction.
• Anticipate and respond to guest concerns and/or complaints.
• Consistently deliver an unforgettable experience for guests served in any restaurant area.

Skills

Organizational skills

Multitasking

Active listening

Communication skills

Guest first

Team player

Job description

Chick-fil-A is hiring for a full-time restaurant role in Illinois, requiring a minimum 40-hour workweek including Fridays and Saturdays. The position emphasizes guest-first service, teamwork, and a positive attitude while delivering memorable dining experiences.

The role focuses on staying compliant with IDPH standards, mastering menu items, and applying Chick-fil-A’s Core 4 during every guest interaction, with opportunities for leadership growth and professional development.