Guest Experience Specialist – Hospitality Team

Chick-fil-A; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

A fun work environment where you can 


Flexible scheduling (and closed on aS

Learning first-hand from anExperienced

Intentional growth and development to

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in New York seeks a Team Member to deliver exceptional guest experiences and uphold signature Chick-fil-A service standards. You will greet guests with a smile, maintain eye contact, and engage with lively, friendly communication throughout shifts.

This role emphasizes teamwork, reliability, and a positive attitude in a fast-paced environment. Benefits include a fun work environment, flexible scheduling, and opportunities for growth and scholarships, with training from experienced

Qualifications

• Demonstrate a cheerful, positive attitude with guests and teammates.
• Provide reliable service and consistent performance throughout shifts.
• Show strong customer service orientation and interpersonal skills.
• Able to multitask, work independently and in a team environment.
• Maintain attention to detail and adapt to a flexible schedule.
• Physically able to stand for extended periods and lift/carry as needed.

Responsibilities

• Smile and create eye contact with guests to deliver a welcoming experience.
• Speak enthusiastically and form emotional connections with guests.
• Honor the restaurant's vision, values and dress code.
• Multitask efficiently while remaining thorough and accurate.
• Be team-oriented, dependable and maintain a strong work ethic.
• Communicate effectively with guests and Team Members.
• Perform other duties as assigned.

Skills

Consistency

Reliability

Cheerful attitude

Loves serving

Customer service

Interpersonal skills

Detail-oriented

Multi-tasking

Team player

Flexible schedule

Stamina to stand long hours

Job description

Chick-fil-A in New York seeks a Team Member to deliver exceptional guest experiences and uphold signature Chick-fil-A service standards. You will greet guests with a smile, maintain eye contact, and engage with lively, friendly communication throughout shifts.

This role emphasizes teamwork, reliability, and a positive attitude in a fast-paced environment. Benefits include a fun work environment, flexible scheduling, and opportunities for growth and scholarships, with training from experienced