Guest Experience Specialist - Growth & Flexible Scheduling

Plamondon Hospitality Partners LLC; Frederick (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Bi-Weekly Pay

Flexible Scheduling

College Tuition & Drivers Education Re

imbursement

Employee Discount Programs

Opportunities for Growth

401(k) Program with Match

Medical, Dental, and Vision Benefits

Referral Program

Job summary

Plamondon Hospitality Partners LLC is seeking a Front Desk Associate in Frederick, MD. You will be the first impression guests have, greeting them warmly and handling check-ins and inquiries with precision.

This role involves coordinating with other hotel teams to ensure smooth arrivals and departures, while maintaining a welcoming and efficient front desk experience for all guests. Bi-weekly pay and benefits are included. Availability on weekends during peak times may be required.

Qualifications

• Strong guest service orientation.
• Excellent communication and interpersonal skills.
• Ability to multi-task and stay organized.

Responsibilities

• Greet guests with a warm, friendly demeanor at check-in and check-out.
• Manage bookings, inquiries, and phone calls with attention to detail.
• Coordinate with other hotel departments to fulfill guest requests and ensure smooth operations.
• Take on additional responsibilities as needed to support the team.
• Stand for extended periods and be on your feet for up to 90% of shifts.

Job description

Plamondon Hospitality Partners LLC is seeking a Front Desk Associate in Frederick, MD. You will be the first impression guests have, greeting them warmly and handling check-ins and inquiries with precision.

This role involves coordinating with other hotel teams to ensure smooth arrivals and departures, while maintaining a welcoming and efficient front desk experience for all guests. Bi-weekly pay and benefits are included. Availability on weekends during peak times may be required.