Front Desk Guest Experience Specialist – Flexible Shifts

Plamondon Companies Master; Ballenger Creek (MD); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Bi-Weekly Pay

Flexible Scheduling

College Tuition & Driver’s Education

Employee Discount Programs

Opportunities for Growth

401(k) Program with Match

Medical, Dental, and Vision Benefits

Referral Program

Job summary

Plamondon Hospitality Partners at Courtyard Frederick in Frederick, MD is seeking a Front Desk Associate. This full-time role pays $17.00 per hour and places you at the first line of guest service, greeting visitors with a warm welcome and handling check-ins and inquiries.

You will collaborate with hotel departments to meet guest requests, participate in flexible scheduling, and enjoy benefits including bi-weekly pay, tuition reimbursement, employee discounts, and opportunities for growth.

Responsibilities

• Greet guests with a genuine smile and friendly demeanor.
• Manage guest bookings, including check-ins and check-outs, and inquiries while ensuring a seamless process.
• Answer phones, process transactions, and assist with inquiries with a positive attitude.
• Collaborate with all departments to meet guest requests and deliver top-notch service.
• Stay on your feet for up to 90% of the day and lift up to 60 lbs.

Skills

Customer service

Hospitality

Communication

Job description

Plamondon Hospitality Partners at Courtyard Frederick in Frederick, MD is seeking a Front Desk Associate. This full-time role pays $17.00 per hour and places you at the first line of guest service, greeting visitors with a warm welcome and handling check-ins and inquiries.

You will collaborate with hotel departments to meet guest requests, participate in flexible scheduling, and enjoy benefits including bi-weekly pay, tuition reimbursement, employee discounts, and opportunities for growth.