Front Desk Guest Experience Agent — Flexible Scheduling

Plamondon Companies Master; Country Side (MD); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Bi-Weekly Pay

Flexible Scheduling

College Tuition & Driver’s Education

Employee Discount Programs

Opportunities for Growth

401(k) with Company Match

Medical, Dental, Vision Benefits

Referral Program

Job summary

Plamondon Hospitality Partners in Frederick, MD is seeking a part-time Front Desk Associate to greet guests, manage bookings, and support a seamless hotel experience. This role offers day shifts, weekly pay, and opportunities for growth within the hotel family.

The position emphasizes hospitality, teamwork, and a positive guest-first attitude, with benefits and tuition assistance highlighted in the kit. Join a team that values reliability and service excellence.

Qualifications

• Greet guests with a warm, welcoming demeanor.
• Handle guest inquiries and bookings with accuracy and courtesy.
• Coordinate with hotel departments to meet guest requests.
• Maintain a positive, can-do attitude in a fast-paced environment.

Responsibilities

• Greet guests with a genuine smile and friendly demeanor, making them feel right at home from the moment they arrive.
• Manage guest bookings with precision, handling check-ins, check-outs, and inquiries while ensuring a seamless and pleasant process. You’ll also answer phones, process transactions, and more, all with a positive attitude!
• Collaborate with all departments to meet guest requests and deliver top-notch service, helping ensure every stay is smooth and stress-free.
• Take on additional responsibilities as needed, keeping things running smoothly and supporting your team whenever necessary.
• Stay active! This role involves staying on your feet—sitting, bending, climbing, standing, reaching, and walking for up to 90% of your day, with occasional lifting up to 60 lbs.

Skills

Customer service

Guest relations

Communication

Flexibility

Job description

Plamondon Hospitality Partners in Frederick, MD is seeking a part-time Front Desk Associate to greet guests, manage bookings, and support a seamless hotel experience. This role offers day shifts, weekly pay, and opportunities for growth within the hotel family.

The position emphasizes hospitality, teamwork, and a positive guest-first attitude, with benefits and tuition assistance highlighted in the kit. Join a team that values reliability and service excellence.