Guest Experience Specialist — Front End & Bagging

Northeast Grocery, Inc.; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Northeast Grocery, Inc. is seeking an enthusiastic team member for front-end duties at our store. You will greet guests, bag groceries, and ensure a friendly, safe shopping experience while upholding our dress code and cleanliness standards.

Responsibilities include assisting guests with price checks, carrying items to cars, and managing bottle returns with care. The role requires reliable performance and strong customer service skills.

Qualifications

• Excellent communication with guests.
• Customer service oriented.
• Reliable and punctual.

Responsibilities

• Greet guests with eye contact and say thank you.
• Provide a friendly, helpful, easy, and safe shopping experience that meets guests’ expectations.
• Present yourself professionally in line with dress code and grooming policies.
• Work safely and keep a neat and clean work area at all times.
• Fill guest orders with care: bag groceries, perform price checks, load carts and carryouts.
• Operate the bottle return area safely per company policies.
• Maintain adequate stock of Front End supplies.
• Communicate new policies or promotional programs to guests.
• Perform other duties as assigned by management and adhere to policies.

Skills

Strong communication skills

Exceptional customer service

Reliable

Basic literacy

Basic computer skills

Satisfactory performance reviews

Job description

Northeast Grocery, Inc. is seeking an enthusiastic team member for front-end duties at our store. You will greet guests, bag groceries, and ensure a friendly, safe shopping experience while upholding our dress code and cleanliness standards.

Responsibilities include assisting guests with price checks, carrying items to cars, and managing bottle returns with care. The role requires reliable performance and strong customer service skills.