Guest Experience Specialist - Front Desk

Indigo Sky Casino; Northern (KY); Hybrid; USD 21,000 - 22,000; Full time

Job summary

Indigo Sky Casino in Wyandotte, OK is seeking a Front Desk Agent for a full-time role starting at $15.00 per hour. You will check guests in/out, answer questions about room rates and local attractions, and provide friendly, efficient service at the registration desk.

The position requires strong computer skills (Excel/Word), high school diploma or GED, and the ability to obtain a tribal gaming license. Night/weekend work and a fast-paced environment are part of the job.

Qualifications

• Must have strong computer skills with Excel and Word.
• One year of hotel or reservations experience recommended.
• Familiarity with local area and attractions is key.

Responsibilities

• Operate the front desk, assist guests with registration and checkout.
• Provide information on rates, availability, facilities, services, and area attractions.
• Handle daily transactions and guest payments accurately.
• Coordinate with Housekeeping and direct guests to appropriate hotel staff.

Skills

Above average oral communication

Excellent customer service

Problem solving capability

High capacity for learning

Education

High School diploma or GED

Tools

Excel

Word

Job description

Indigo Sky Casino in Wyandotte, OK is seeking a Front Desk Agent for a full-time role starting at $15.00 per hour. You will check guests in/out, answer questions about room rates and local attractions, and provide friendly, efficient service at the registration desk.

The position requires strong computer skills (Excel/Word), high school diploma or GED, and the ability to obtain a tribal gaming license. Night/weekend work and a fast-paced environment are part of the job.