Guest Experience Specialist — Front Counter & Drive-Thru

BFS FOODS; Clarksburg (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods in United States is hiring a Restaurant Front Team Member to deliver exceptional guest experiences through friendly service and strong product knowledge. You will greet guests, take orders, and ensure accuracy while maintaining a clean front counter and drive-thru area.

The role emphasizes speed, courtesy, and adherence to Always Fresh standards. We offer flexible part-time and full-time options, benefits including health insurance, 401(k) matching, paid time off, disability insurance,

Qualifications

• Front-line hospitality experience is preferred.
• Ability to follow procedures and ensure accuracy of orders.
• Comfort with standing for long periods and light lifting.

Responsibilities

• Provide warm, prompt greetings at front counter and drive-thru.
• Ensure orders are accurate by repeating and using HOTRODS.
• Maintain clean front counter, dining area and drive-thru.
• Adhere to health and safety guidelines and sanitation standards.
• Support guests with product knowledge and upsell where appropriate.

Skills

Guest service

Communication

Teamwork

Professional appearance

Job description

BFS Foods in United States is hiring a Restaurant Front Team Member to deliver exceptional guest experiences through friendly service and strong product knowledge. You will greet guests, take orders, and ensure accuracy while maintaining a clean front counter and drive-thru area.

The role emphasizes speed, courtesy, and adherence to Always Fresh standards. We offer flexible part-time and full-time options, benefits including health insurance, 401(k) matching, paid time off, disability insurance,