Guest Experience Specialist — Front Counter

Tim Hortons; Groveport (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Tim Hortons in Groveport, OH is seeking a Front Team Member to provide exceptional guest experience through friendly service and accurate product delivery. You will maintain cleanliness, adhere to Always Fresh standards, and follow health & safety guidelines while supporting fast, accurate orders at front counter and drive-thru.

The role emphasizes hospitality, product knowledge, and teamwork in a fast-paced environment to ensure a positive guest experience for every visitor.

Qualifications

• Must be 16 years of age or older.
• Provides friendly guest service with a positive attitude.
• Maintains clean front counter, dining area and exterior.
• Follows Always Fresh procedure to keep products fresh and accurate.
• Adheres to health and safety policies and sanitation guidelines.

Responsibilities

• Provide exceptional guest service and accurate order fulfillment.
• Maintain clean, organized front counter and drive-thru areas.
• Follow restaurant procedures for product preparation and show case readiness.
• Monitor temperatures and record in the Time & Temperature Log.
• Support quick and accurate order delivery during peak periods.

Job description

Tim Hortons in Groveport, OH is seeking a Front Team Member to provide exceptional guest experience through friendly service and accurate product delivery. You will maintain cleanliness, adhere to Always Fresh standards, and follow health & safety guidelines while supporting fast, accurate orders at front counter and drive-thru.

The role emphasizes hospitality, product knowledge, and teamwork in a fast-paced environment to ensure a positive guest experience for every visitor.