Guest Experience Specialist — Flexible Scheduling & Tips

Luna Grill

California

On-site

USD 28,000 - 33,000

Full time

9 days ago

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Benefits offered by this job

Competitive Pay + Team Tip Pool

Free Healthy Shift Meals

On-Demand Pay via Dayforce

Flexible Scheduling

Recognition, Rewards & Referral Bonuse

Team Member Discounts

Career growth opportunities in a fast‑

A people-first culture

Job summary

Luna Grill is hiring Hospitality Specialists to welcome guests, keep front of house running smoothly, and be the face of our restaurants in California, Texas, and Arizona. In California, pay starts at $20.00/hr with up to $24/hr with tips; Texas offerings range $11.00–$13.50/hr (up to $16/hr with tips); Arizona offers $15.15–$16.50/hr (up to $19/hr with tips).

You’ll greet guests warmly, guide menus, take orders on POS, coordinate with the kitchen, serve with a smile, keep dining areas tidy, and

Qualifications

1+ year in a guest-facing or fast-casual restaurant role.
Excellent communication and multitasking skills.
Bilingual (English/Spanish) a plus.

Responsibilities

Greet guests with enthusiasm and ensure a seamless experience from hello to goodbye.
Guide guests through the menu, answer questions, and make recommendations.
Take and process orders accurately using the POS system.
Coordinate with the kitchen to ensure every order is perfect.
Deliver food and beverages promptly with a smile.
Maintain clean, organized dining and service areas throughout the shift.
Complete opening/closing tasks and side work with pride.
Handle to-go and phone orders with efficiency and attention to detail.
Support teammates to keep service flowing and guests happy.