Guest Experience Specialist - Flexible Scheduling

Chick-fil-A; Millbrae (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Medical, Dental, and Vision Insurance

401K

Growth & development

Job summary

Chick-fil-A Millbrae is seeking a Front of House Team Member to deliver friendly, efficient service in a fast-paced setting. You will greet guests, take orders, and maintain a clean dining area while upholding Chick-fil-A standards and a positive, community-oriented atmosphere.

Flexibility to work both full-time and part-time shifts, including Saturdays, along with opportunities for growth and scholarship support, are offered in a supportive team environment.

Qualifications

• Must be available to work Saturdays
• Friendly and positive demeanor with guests
• Strong communication with team members
• Ability to multitask in a fast-paced environment
• Willingness to learn Chick-fil-A standards and procedures
• Reliable transportation and punctuality

Responsibilities

• Smile and speak enthusiastically
• Create and Maintain Eye Contact
• Make emotional connections with guests
• Provide quick, friendly, and accurate service
• Handle customer issues positively and recoveries
• Communicate effectively with guests and team members
• Fulfill orders (bagging, serving, drinks)
• Maintain clean front counter, dining room, and restrooms
• Multitask quickly and thoroughly
• Be team-oriented, adaptable, dependable with strong work ethic
• Honor and follow the vision and values of the Restaurant
• Adhere to Chick-fil-A rules and dress code
• Stand for long periods; lift 25-50 lbs; work in hot, noisy environment
• Other duties as assigned

Skills

Customer service

Teamwork

Reliability

Multitasking

Communication

Interpersonal skills

Attention to detail

Positive attitude

Flexibility

Job description

Chick-fil-A Millbrae is seeking a Front of House Team Member to deliver friendly, efficient service in a fast-paced setting. You will greet guests, take orders, and maintain a clean dining area while upholding Chick-fil-A standards and a positive, community-oriented atmosphere.

Flexibility to work both full-time and part-time shifts, including Saturdays, along with opportunities for growth and scholarship support, are offered in a supportive team environment.