Guest Experience Specialist — Flexible Schedule

Walgreens; Metropolis (IL); On-site; USD 21,000 - 24,000; Full time

Job summary

Walgreens in Metropolis, IL is seeking a Customer Experience Associate to greet customers, assist with products and services, and resolve issues to ensure a positive shopping experience.

You will operate the cash register, help with merchandising, inventory, and store appearance, and support the photo area and web-order pickup. This role requires English fluency and flexibility, with prior retail experience preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Greet customers and assist with products and services.
• Resolve customer issues and answer questions to ensure a positive experience.
• Operate cash register and handle transactions, returns, and exchanges.
• Keep counters and shelves clean, merchandised, and stocked.
• Assist with web order pickup and delivery to customers as they arrive.
• Provide customer service in photo area and with promotional photo products.
• Maintain store appearance and compliance with company policies.
• Assist with inventory and loss prevention as directed.
• Complete training and participate in ongoing development.

Skills

Customer service

Cash handling

Merchandising

Inventory management

Team communication

POS system

Photo area support

Tools

POS system

Picture Care Plus

Job description

Walgreens in Metropolis, IL is seeking a Customer Experience Associate to greet customers, assist with products and services, and resolve issues to ensure a positive shopping experience.

You will operate the cash register, help with merchandising, inventory, and store appearance, and support the photo area and web-order pickup. This role requires English fluency and flexibility, with prior retail experience preferred.