Guest Experience Specialist - Fast-Paced Service & Food Prep

wawa; Gainesville (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa is seeking a Customer Service Associate to greet and serve customers, prepare food items, and maintain clean, inviting stores. You will operate the register, handle payments, activate fuel and gift cards, and assist with lottery verification. The role supports a fast-paced team and includes a $1.50 shift differential for overnight hours.

Eligible applicants must be 16+ and able to commute; Wawa offers extensive benefits and flexible schedules as part of its inclusive associate programs.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as breakfast items, build-to-order sandwiches, specialty beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and age-restricted product verification.
• Ensure stores are well-stocked and shelves are fresh, full, and inviting.
• Help keep stores clean and safe by following policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Skills

Customer service

Communication

Teamwork

Multitasking

Overnight availability

16+ age requirement

Job description

Wawa is seeking a Customer Service Associate to greet and serve customers, prepare food items, and maintain clean, inviting stores. You will operate the register, handle payments, activate fuel and gift cards, and assist with lottery verification. The role supports a fast-paced team and includes a $1.50 shift differential for overnight hours.

Eligible applicants must be 16+ and able to commute; Wawa offers extensive benefits and flexible schedules as part of its inclusive associate programs.