Guest Experience Specialist — Fast-Paced Hospitality

Pura Vida Miami; Boca Raton (FL); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Health & Wellness benefits

Discounted meals

Growth opportunities

401(k) plan with company match

Job summary

Pura Vida Miami in Boca Raton, FL, is hiring for a hospitality-focused team member. You will welcome guests, deliver food and beverages, explain menu items, and ensure a high-quality dining experience in a fast-paced setting.

We seek someone with strong customer service, superb communication, and an outgoing, team-oriented attitude. This role includes benefits and opportunities for growth within a thriving lifestyle brand.

Qualifications

• Previous experience in hospitality/food service.
• Passionate about providing excellent customer service.
• Strong interpersonal and communication skills.
• Ability to stand for long periods and lift up to 50 pounds.
• Fun and outgoing attitude.

Responsibilities

• Welcome guests and provide inviting, memorable experiences.
• Offer prompt, courteous customer assistance and answer questions.
• Know menu items, ingredients, and benefits to help customers decide.
• Deliver food and beverages with high presentation standards.
• Check on guests to ensure satisfaction and needs are met.
• Restock stations; keep areas clean and organized.
• Follow health and food safety policies and procedures.
• Collaborate with manager and team for smooth operations.
• Assist with any additional duties as assigned.

Skills

Guest service

Customer service

Communication skills

Multitasking

Hospitality

Job description

Pura Vida Miami in Boca Raton, FL, is hiring for a hospitality-focused team member. You will welcome guests, deliver food and beverages, explain menu items, and ensure a high-quality dining experience in a fast-paced setting.

We seek someone with strong customer service, superb communication, and an outgoing, team-oriented attitude. This role includes benefits and opportunities for growth within a thriving lifestyle brand.