Guest Experience Specialist - Fast-Paced Pizza Shop

Domino's Pizza; Hampton (VA); On-site; USD 38,000 - 46,000; Full time

Job summary

Domino's in California is seeking a friendly Customer Service Representative to join our store team. You will take orders, assist with food preparation, keep the dining and prep areas clean, and support daily operations in a fast-paced environment.

This role is essential to delivering accurate orders and a positive customer experience. Responsibilities include greeting customers in person and on the phone, entering orders using the POS system, handling cash and credit card payments, stocking

Qualifications

• Greet customers professionally and provide accurate order information.
• Operate POS system to take and process orders.
• Assist with food preparation and store cleanliness.
• Handle cash and card transactions.

Responsibilities

• Greet customers in person and over the phone professionally.
• Accurately take customer orders using the POS system.
• Prepare pizzas and menu items according to standards.
• Maintain cleanliness of the store and prep areas.
• Handle cash and credit card transactions.
• Assist with stocking inventory and supplies.

Skills

Customer service

Cash handling

POS system

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Position Summary
The Customer Service Representative (CSR) is responsible for providing outstanding customer service while
assisting with order taking, food preparation, store cleanliness, and daily operations.

Essential Duties & Responsibilities

• Greet customers in person and over the phone professionally
• Accurately take customer orders using the POS system
• Prepare pizzas and menu items according to standards
• Maintain cleanliness of the store and prep areas
• Handle cash and credit card transactions
• Assist with stocking inventory and supplies

Qualifications

• Strong communication and customer service skills
• Ability to work in a fast-paced environment
• Basic math and cash-handling skills
• Reliable transportation and punctual attendance

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