Guest Experience Specialist - Deli Team

Zingerman’s Deli; Ann Arbor (MI); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Free meal on shift

Paid break

Staff discounts

Health insurance

Bus pass discount

Staff benefits

Job summary

Zingerman’s Delicatessen is seeking a Guest Service Specialist to join our team. You will work in various guest-facing roles within the Restaurant Department, including ordering, pick-up, cashier, bussing, and answering phones, creating a high-energy, service-oriented experience for guests.

We offer full-time or part-time opportunities with shifts typically from 10:30am to 7:30pm, plus growth within the organization, a training program, and benefits such as health insurance, staff discounts,

Qualifications

• Excellent customer service skills.
• Strong desire to learn about food and great service.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Take and process orders, operate the cash register, and assist guests at the deli counter.
• Provide friendly and accurate service to thousands of regulars and first-time guests weekly.
• Maintain cleanliness and restock work areas across three floors of storage, dining, and shopping areas.

Skills

Customer service

Communication

Team player

Job description

Zingerman’s Delicatessen is seeking a Guest Service Specialist to join our team. You will work in various guest-facing roles within the Restaurant Department, including ordering, pick-up, cashier, bussing, and answering phones, creating a high-energy, service-oriented experience for guests.

We offer full-time or part-time opportunities with shifts typically from 10:30am to 7:30pm, plus growth within the organization, a training program, and benefits such as health insurance, staff discounts,