Guest Experience Specialist - Customer Service

SmartRecruiters, Inc.; Pittsboro (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's Pizza is seeking a Customer Service Rep at 987-I East St. in Pittsboro, NC. This full-time store role focuses on handling phone and carryout orders with courtesy, ensuring accuracy, and contributing to a positive customer experience.

The position requires a professional appearance, adherence to WOW service steps, and teamwork to support daily store operations. Training covers standard procedures and customer interaction expectations.

Qualifications

• Answering the phone or assisting carryout customers politely and courteous.
• Being in perfect image according to standard.
• Knowing and demonstrating WOW steps: Apologize, Give them what they want, give them something extra.

Responsibilities

• Every order must be repeated for accuracy and name and address confirmed.
• Follow established procedures for order preparation and delivery coordination.
• Maintain a clean, friendly store environment and professional appearance.

Skills

Customer service

Phone support

Team player

Job description

Domino's Pizza is seeking a Customer Service Rep at 987-I East St. in Pittsboro, NC. This full-time store role focuses on handling phone and carryout orders with courtesy, ensuring accuracy, and contributing to a positive customer experience.

The position requires a professional appearance, adherence to WOW service steps, and teamwork to support daily store operations. Training covers standard procedures and customer interaction expectations.