Customer Delight Specialist — Pizza Store

SmartRecruiters, Inc.; Moyock (NC); On-site; USD 29,000 - 36,000; Full time

Job summary

Domino’s Pizza in Moyock, NC is seeking a Store Customer Service Rep to handle phone and carryout orders with courtesy and menu knowledge. You will follow the company WOW steps to resolve issues and ensure a positive experience for every customer.

Adherence to image and safety standards is required as part of daily operations. Responsibilities include accurate order taking, verifying details, and maintaining a friendly, energetic demeanor during peak times.

Responsibilities

• Answering the phone or assisting carryout customers politely and knowledgeable of the menu.
• Maintaining a professional image as per standards.
• Following customer WOW steps: apologize, give them what they want, and offer something extra.
• Ensuring pizzas and orders are prepared correctly, with proper handling and timing.
• Verifying order details and ensuring accuracy for every customer.

Job description

Domino’s Pizza in Moyock, NC is seeking a Store Customer Service Rep to handle phone and carryout orders with courtesy and menu knowledge. You will follow the company WOW steps to resolve issues and ensure a positive experience for every customer.

Adherence to image and safety standards is required as part of daily operations. Responsibilities include accurate order taking, verifying details, and maintaining a friendly, energetic demeanor during peak times.