Guest Experience Specialist

Domino's; Elizabeth City (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino’s Pizza in Elizabeth City is seeking a Store Customer Service Representative to handle phone and carryout orders with courtesy and menu knowledge. You will ensure accuracy, respond to customer needs, and uphold brand standards in appearance and service.

Responsibilities include applying the WOW steps to resolve issues, assisting in order preparation, and following safety and cash-handling rules during shifts.

Qualifications

• Answer phones and assist carryout customers politely with menu knowledge.
• Maintain a neat image and demonstrate customer WOW steps: apologize, give them what they want, add something extra.
• Support accurate orders and courteous service while following safety and cash-handling rules.

Responsibilities

• Take customer orders by phone or in person and provide menu guidance.
• Ensure orders are accurate and confirmed by name and address.
• Maintain clean work areas and comply with proper product handling procedures.

Job description

Domino’s Pizza in Elizabeth City is seeking a Store Customer Service Representative to handle phone and carryout orders with courtesy and menu knowledge. You will ensure accuracy, respond to customer needs, and uphold brand standards in appearance and service.

Responsibilities include applying the WOW steps to resolve issues, assisting in order preparation, and following safety and cash-handling rules during shifts.