Guest Experience Specialist - Car Wash & Memberships

Feelgreatcarwash; Arlington (TX); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

Daily tips

Paid Time Off (PTO)

Discounted Car Washes

Paid Training

Free Snacks and Drinks

Regular Performance Reviews

Regular Team Building Events

Free Uniforms

Job summary

Feel Great Express Car Wash in Arlington, TX is hiring a Customer Service Associate to greet guests, explain wash options, and keep the site spotless. You will handle aftercare processing, assist with the Unlimited Wash Club, and ensure every vehicle is cared for with safety and efficiency.

The role requires reliability, strong communication with customers and teammates, and the flexibility to work various shifts including weekends.

Qualifications

• Must have prior detail experience and full-service car washing background.
• Ability to communicate clearly with guests and teammates.
• Willingness to learn new processes and safety protocols.

Responsibilities

• Show up ready to shine — arrive on time and prepared to deliver an awesome experience every shift.
• Welcome every guest — greet customers with positivity and walk them through wash options with confidence and care.
• Keep things moving — process vehicles quickly, safely, and smoothly through the aftercare.
• Support our Unlimited Wash Club — help customers manage memberships, troubleshoot issues, and promote benefits.
• Ensure safety first — load vehicles properly and double-check readiness for wash to prevent damage.
• Maintain a spotless environment — keep site clean, organized, and inviting for guests and teammates.
• Tackle tasks with pride — complete general cleaning and maintenance duties during opening and closing shifts.
• Be the go-to expert — answer questions clearly, quickly, and with a friendly attitude.

Skills

Detail experience

Full service car washing experience

Flexibility

Positive attitude

Strong communication skills

Willingness to learn

Reliable transportation

Job description

Feel Great Express Car Wash in Arlington, TX is hiring a Customer Service Associate to greet guests, explain wash options, and keep the site spotless. You will handle aftercare processing, assist with the Unlimited Wash Club, and ensure every vehicle is cared for with safety and efficiency.

The role requires reliability, strong communication with customers and teammates, and the flexibility to work various shifts including weekends.