Guest Experience Specialist - Café & Barista

Graziano; Coral Gables (FL); On-site; USD 24,000 - 38,000; Full time

Job summary

Graziano in Coral Gables is seeking a courteous server to greet guests, take orders, and handle payments. You will prepare beverages, deliver items, and maintain a clean, welcoming dining area.

Previous server experience and completion of a restaurant training course are preferred, with flexibility to work early mornings, evenings, weekends, and holidays. Responsibilities include handling payments, issuing refunds with approval, restocking, and addressing customer questions to ensure a positive

Qualifications

• Excellent interpersonal and customer service skills.
• Organized and precise in taking and placing food and beverage orders.
• Knowledge of safe food handling procedures and sanitation practices.
• Ability to operate point-of-sale systems.

Responsibilities

• Greets customers, answers calls, and handles questions and requests.
• Receive payments by cash, check, credit card, vouchers, or debits.
• Issue refunds or credits with manager approval.
• Maintain clean and orderly checkout areas.
• Prepare and serve beverages and customize orders as requested.
• Take and deliver food and beverages to tables and kitchen.
• Restock stations and assist with stock handling.
• Resolve customer complaints and ensure satisfaction.

Skills

Excellent interpersonal skills

Customer service

Organized with order accuracy

POS systems operation

Education

Previous server experience

Restaurant training completion

Job description

Graziano in Coral Gables is seeking a courteous server to greet guests, take orders, and handle payments. You will prepare beverages, deliver items, and maintain a clean, welcoming dining area.

Previous server experience and completion of a restaurant training course are preferred, with flexibility to work early mornings, evenings, weekends, and holidays. Responsibilities include handling payments, issuing refunds with approval, restocking, and addressing customer questions to ensure a positive