Guest Experience Specialist — Breakfast & Brunch Service

Another Broken Egg Cafe; Lafayette (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Another Broken Egg Cafe in Lafayette, LA is seeking a friendly server to welcome guests, take orders, deliver meals and maintain a warm dining atmosphere.

You will upsell menu items, collaborate with bussers and hosts, handle payments, and ensure guest satisfaction from seating to check-out. Prior high-volume experience preferred; ability to read menu and communicate in English essential.

Qualifications

• Must be dressed neatly and well-groomed in company approved uniform at all times.
• Must be able to operate POS system, make changes correctly and process transactions accurately.
• Must be able to deliver plates, food and clear tables, which may require lifting up to 30 lbs.
• Walk or stand most of 6-8 hour shift.
• Must be able to read menu items and speak English.

Responsibilities

• Interact with guests to ensure exemplary service in an efficient manner while dining.
• Take orders, serve food and drinks, answer inquiries about the menu and comply with guest wishes.
• Suggestively sell food and drinks.
• Greet newly seated guests within 1 minute of being seated.
• Take drink orders at greeting and upsell. Enter orders in POS in proper sequence.

Skills

Guest service

Upselling

Teamwork

English comms

Education

High school diploma

Tools

POS system

Job description

Another Broken Egg Cafe in Lafayette, LA is seeking a friendly server to welcome guests, take orders, deliver meals and maintain a warm dining atmosphere.

You will upsell menu items, collaborate with bussers and hosts, handle payments, and ensure guest satisfaction from seating to check-out. Prior high-volume experience preferred; ability to read menu and communicate in English essential.