Guest Experience Specialist — Bakery & Celebrations

Nothing Bundt Cakes; Strongsville (OH); Sur place; USD 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

Free uniforms

Health insurance

Training & development

Vision insurance

Competitive salary

Employee discounts

Résumé du poste

Nothing Bundt Cakes is hiring a Joy Creator in Strongsville, OH. You will help guests with in-store and phone orders, present creative celebration solutions, and assist the Crafting department while upholding our brand standards.

No experience is required as we will train the right person to be an awesome team member. Expect a starting wage of $11.00 per hour with potential bonuses and perks, plus benefits like health and vision insurance and employee discounts.

Qualifications

• No experience necessary. We will train the right person to be an awesome member of our team.

Responsabilités

• Abides by all NbC policies and procedures
• Upholds NbC's image and brand
• Keeps case in retail area stocked with Bundtlets, 8”, and 10” cakes, and back-up sample trays
• Maintains par levels in cooler for case cakes, assorted Bundtini packs, and sample trays
• Folds cake boxes
• Introduces walk-in guests to our bakery and provides guest tour presentations
• Assists guests with walk-in orders while using creative celebration solutions
• Suggests balloon sales, appropriate retail items, and up-sells with candles and cards
• Assists phone guests by placing incoming orders
• Acts as last line of defense for ensuring brand standards are met
• Operates point of sale (POS) system with accuracy and efficiency
• Gathers guest email addresses
• Maintains a strong knowledge of NbC's products, prices, and promotions
• Keeps retail area clean, swept, and neatly merchandised
• Dusts all retail surfaces, including all counter tops, and POS stations
• Performs duties assigned by Crafting department such as fluffing bows and making design pieces
• Assists other departments as necessary

Connaissances

No experience necessary

Description du poste

Nothing Bundt Cakes is hiring a Joy Creator in Strongsville, OH. You will help guests with in-store and phone orders, present creative celebration solutions, and assist the Crafting department while upholding our brand standards.

No experience is required as we will train the right person to be an awesome team member. Expect a starting wage of $11.00 per hour with potential bonuses and perks, plus benefits like health and vision insurance and employee discounts.