Joyful Guest Experience Specialist

Nothing Bundt Cakes; Columbus (OH); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Employee discounts

Growth opportunities

Flexible scheduling

Job summary

Nothing Bundt Cakes in Columbus is hiring a Joy Creator to deliver friendly, memorable guest experiences. You will greet guests, assist with cake selections and events, and manage orders with pace and care.

Join a fun, team-oriented bakery where you can grow, enjoy employee discounts, and help celebrate life’s moments daily. Flexible weekend availability is a plus as part of a welcoming crew.

Qualifications

• Experience in retail, restaurant, or customer service is a plus but not required.
• Friendly, outgoing personality with strong communication.
• Ability to multitask and stay organized in a fast-paced setting.

Responsibilities

• Greet guests warmly with a positive attitude.
• Assist guests with selecting cakes, gifts, and party solutions.
• Process transactions accurately using the POS system.
• Answer phones, take cake orders, and provide product recommendations.
• Decorate cakes for presentation and maintain a welcoming bakery.
• Restock merchandise and front-of-house supplies.
• Follow food safety and brand standards.
• Collaborate with the team to ensure outstanding service.

Skills

Customer service

Communication

Multitasking

Reliability

Weekend availability

Tools

POS system

Job description

Nothing Bundt Cakes in Columbus is hiring a Joy Creator to deliver friendly, memorable guest experiences. You will greet guests, assist with cake selections and events, and manage orders with pace and care.

Join a fun, team-oriented bakery where you can grow, enjoy employee discounts, and help celebrate life’s moments daily. Flexible weekend availability is a plus as part of a welcoming crew.