Guest Experience Specialist

Perkins Restaurant & Bakery - Dwight's of SC, Inc.; Summerville (SC); On-site; USD 25,000 - 42,000; Full time

Job summary

Perkins Restaurant & Bakery in Summerville, SC is seeking a service-oriented team member to provide friendly and efficient guest service. You will greet guests, take orders, suggest menu items, and ensure orders are delivered hot and with hospitality.

Maintain cleanliness and assist teammates to ensure 100% guest satisfaction. Applicants should be able to stay standing for long periods, work flexible hours, and communicate clearly with managers and guests.

Qualifications

• Basic hospitality/customer service skills can be taught in-house.
• Willingness to be friendly and professional with guests.
• Ability to learn menu knowledge and provide recommendations.

Responsibilities

• Provide friendly and efficient service to guests according to policies and standards.
• Greet guests and seat them, offering menu knowledge and suggestions.
• Deliver food promptly and ensure guest satisfaction throughout service.
• Keep stations, dining room and pantry clean and stocked.
• Assist team members and communicate issues to supervisor.

Skills

Guest interactions

Customer service

Teamwork

Tools

POS system

Job description

Perkins Restaurant & Bakery in Summerville, SC is seeking a service-oriented team member to provide friendly and efficient guest service. You will greet guests, take orders, suggest menu items, and ensure orders are delivered hot and with hospitality.

Maintain cleanliness and assist teammates to ensure 100% guest satisfaction. Applicants should be able to stay standing for long periods, work flexible hours, and communicate clearly with managers and guests.