Guest Experience Specialist

Whataburger; Simpsonville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Whataburger is looking for a team member to join our Simpsonville location, delivering fast, friendly service in a busy restaurant. You will help ensure orders are accurate, manage cash handling, stock stations, and keep dining areas clean and welcoming.

The role requires the ability to multitask in a fast-paced setting, greet guests, support promotions, and follow safety and sanitation guidelines to maintain a high standard of cleanliness and efficiency.

Qualifications

• Experience in a fast-paced restaurant or customer service environment.
• Able to handle cash and follow cash handling policies.
• Willingness to learn store layout and item locations.

Responsibilities

• Deliver products within service time standards.
• Provide exceptional customer service and offer refills.
• Perform maintenance tasks as scheduled or assigned.
• Participate in promotions and events during work time.
• Operate designated customer service stations.
• Stock stations to ensure continuous service.
• Follow cash handling policies.
• Maintain clean and organized dining and service areas.

Skills

Customer service

Cash handling

Cleaning and sanitation

Time management

Job description

Whataburger is looking for a team member to join our Simpsonville location, delivering fast, friendly service in a busy restaurant. You will help ensure orders are accurate, manage cash handling, stock stations, and keep dining areas clean and welcoming.

The role requires the ability to multitask in a fast-paced setting, greet guests, support promotions, and follow safety and sanitation guidelines to maintain a high standard of cleanliness and efficiency.