Restaurant Service Ambassador - Unit 1613

Whataburger; Simpsonville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Whataburger is looking for a team member to join our Simpsonville location, delivering fast, friendly service in a busy restaurant. You will help ensure orders are accurate, manage cash handling, stock stations, and keep dining areas clean and welcoming.

The role requires the ability to multitask in a fast-paced setting, greet guests, support promotions, and follow safety and sanitation guidelines to maintain a high standard of cleanliness and efficiency.

Qualifications

• Experience in a fast-paced restaurant or customer service environment.
• Able to handle cash and follow cash handling policies.
• Willingness to learn store layout and item locations.

Responsibilities

• Deliver products within service time standards.
• Provide exceptional customer service and offer refills.
• Perform maintenance tasks as scheduled or assigned.
• Participate in promotions and events during work time.
• Operate designated customer service stations.
• Stock stations to ensure continuous service.
• Follow cash handling policies.
• Maintain clean and organized dining and service areas.

Skills

Customer service

Cash handling

Cleaning and sanitation

Time management

Job description

Welcome to Whataburger Careers

This position delivers exceptional customer service in a fast-paced restaurant environment. This position is responsible for promptly ensuring each customer’s experience meets or exceeds expectations by guaranteeing each customer is promptly served in a comfortable, clean, friendly restaurant. The purpose of this position is to ensure smooth daily operations by performing a variety of tasks that contribute to customer satisfaction and overall efficiency.

• Ensures all products are delivered to the customer within Whataburger service time standards.
• Demonstrates exceptional customer service standards to include offering refills to customers while in the dining room.
• Performs maintenance tasks as scheduled or assigned.
• Actively participates in all current sales promotions/marketing events during work time.
• Operates all designated customer service stations.
• Learns and applies the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc.
• Mops spills or leaks quickly to prevent accidents.
• Demonstrates knowledge of proper handling and storage of all sanitizing and cleaning chemicals.
• Cleans the customer service areas by following the proper procedures, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
• Supports customer service by stocking stations with an appropriate number of items to ensure continuous service.
• Follows company cash handling policies.

671 Fairview Rd Simpsonville SC 29680