Guest Experience Specialist

Harri; Riverbank (CA); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Jack in the Box is seeking a Team Member to deliver exceptional guest experiences through friendly service and quality food in a fast-paced setting. You will help with multiple stations, uphold cleanliness, and follow JIB standards and safety procedures.

The role emphasizes guest satisfaction, accurate order handling, and teamwork across positions to ensure quick, consistent service during peak hours.

Qualifications

• Experience in guest service or food service in a high-volume restaurant environment.
• Must be at least 16 years old and able to read/understand written English.
• Ability to stand and walk for 90–95% of shift; lift and carry 15–25 lbs.
• Ability to work as part of a team and follow safety procedures.

Responsibilities

• Greet guests and provide friendly customer service.
• Take and clarify orders, enter into POS, collect payment, and give change.
• Assemble orders and ensure accuracy and timely delivery to guests.
• Maintain restaurant cleanliness in front and back of house.
• Follow food safety standards and company policies.

Skills

Guest service

Teamwork

Communication

Problem solving

Tools

POS system

Job description

Jack in the Box is seeking a Team Member to deliver exceptional guest experiences through friendly service and quality food in a fast-paced setting. You will help with multiple stations, uphold cleanliness, and follow JIB standards and safety procedures.

The role emphasizes guest satisfaction, accurate order handling, and teamwork across positions to ensure quick, consistent service during peak hours.