Guest Experience Specialist

Sky Zone; Hickory (NC); On-site; USD 14,000 - 15,000; Part time

Job summary

Sky Zone is seeking part-time Crew Members for onsite shifts in North Carolina. You will help deliver a safe, engaging guest experience across different park stations, from Court Monitor to FOH/BOH and front desk tasks. Prioritize safety, cleanliness, and guest satisfaction while adapting to changing assignments.

Ideal candidates are 16+ with reliable, coachable attitudes and strong communication skills. Experience is preferred but not required; evenings, weekends, and holidays may be needed.

Qualifications

• Customer service experience is helpful but not required.
• Ability to follow safety procedures and operate in a fast-paced environment.
• Comfort with technology including POS systems.

Responsibilities

• Deliver a safe and positive guest experience across multiple stations.
• Assist with station-specific duties such as Court Monitor and FOH/BOH tasks.
• Support event and birthday party operations where applicable.
• Maintain cleanliness and proper safety standards throughout shifts.

Skills

Positive attitude

Verbal communication

Coachability

Reliability

Teamwork

Punctuality

Education

High school education

Job description

Sky Zone is seeking part-time Crew Members for onsite shifts in North Carolina. You will help deliver a safe, engaging guest experience across different park stations, from Court Monitor to FOH/BOH and front desk tasks. Prioritize safety, cleanliness, and guest satisfaction while adapting to changing assignments.

Ideal candidates are 16+ with reliable, coachable attitudes and strong communication skills. Experience is preferred but not required; evenings, weekends, and holidays may be needed.