Guest Experience Team Member – Park Operations

Sky Zone; Mauldin (SC); On-site; USD 14,000 - 15,000; Part time

Job summary

Sky Zone is seeking a Crew Member to help deliver a safe, engaging guest experience across various park stations. You will work onsite and support frontline operations, learning safety protocols and providing friendly service.

The role emphasizes reliability, coachability, and teamwork, with opportunities to rotate through stations such as Court Monitor, Greeter, Party Host, Café FOH/BOH, Front Desk, Park Training, and Marketing Support.

Qualifications

• Experience in customer service or hospitality is preferred but not required.
• Must be 16+ and able to work evenings, weekends, and holidays.
• Ability to follow safety procedures and operate in a fast-paced environment.
• Strong verbal communication and teamwork.
• Comfort with technology and POS systems.

Responsibilities

• Deliver a safe and positive guest experience at all times.
• Follow safety rules and assist with park procedures as assigned.
• Assist with multiple stations and adapt to changing assignments.
• Provide friendly help to guests and coordinate with team members.
• Support event activities and special promotions when needed.

Skills

Positive attitude

Verbal communication

Coachability

Reliability

Teamwork

Initiative

Calm under pressure

Tech comfort

Education

No formal education required

Tools

POS systems

Scheduling tools

Job description

Sky Zone is seeking a Crew Member to help deliver a safe, engaging guest experience across various park stations. You will work onsite and support frontline operations, learning safety protocols and providing friendly service.

The role emphasizes reliability, coachability, and teamwork, with opportunities to rotate through stations such as Court Monitor, Greeter, Party Host, Café FOH/BOH, Front Desk, Park Training, and Marketing Support.