Guest Experience Crew Member

Sky Zone, LLC; Charlotte (NC); Hybrid; USD 14,000 - 15,000; Part time

Job summary

Sky Zone, LLC in Charlotte, NC is seeking a part-time Crew Member to deliver a safe, engaging guest experience across multiple walk-in stations. You may be assigned to Court Monitor, Greeter, Party Host, Café FOH/BOH, Front Desk, or Park Training roles as needed.

The position emphasizes reliability, teamwork, and adherence to safety rules during every shift. Compensation starts at $10.00/hr with potential to reach $11.00/hr based on experience and park needs.

Qualifications

• Must be 16 years of age or older.
• Availability to work evenings, weekends, and holidays as business needs require.
• Ability to follow safety procedures and operational guidelines.
• Ability to work in a fast-paced, high-energy environment.
• Previous customer service or hospitality experience is preferred but not required.

Responsibilities

• Deliver a safe and positive guest experience at all times.
• Follow park safety rules and operational procedures.
• Maintain cleanliness and organization of assigned areas.
• Communicate clearly and professionally with guests and team members.
• Adapt to changing business demands and station assignments.

Skills

Customer service

Teamwork

Communication

Reliability

Punctuality

POS familiarity

Tech basics

Education

No formal education requirement

Tools

POS systems

Job description

Sky Zone, LLC in Charlotte, NC is seeking a part-time Crew Member to deliver a safe, engaging guest experience across multiple walk-in stations. You may be assigned to Court Monitor, Greeter, Party Host, Café FOH/BOH, Front Desk, or Park Training roles as needed.

The position emphasizes reliability, teamwork, and adherence to safety rules during every shift. Compensation starts at $10.00/hr with potential to reach $11.00/hr based on experience and park needs.