Guest Experience Specialist

Walgreens; Henley (TN); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Walgreens is seeking a Customer Experience Associate to greet customers, assist with products and services, and ensure a positive shopping experience. You will handle cash, process transactions, and support web-order pickups while keeping shelves neat and promoted merchandise visible.

The role requires flexible availability, including evenings and weekends, and prior retail experience is preferred. Fluency in English is essential for daily customer interactions at Walgreens locations.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Provides courteous, fast, and efficient service at the register and throughout the store.
• Recommends items and promotes up-sell and companion products.
• Maintains clean, well-merchandised shelves and completes stock rotation.
• Operates store systems and assists with web pick-up and order fulfillment.

Skills

Customer service

Cash handling

Merchandising

English proficiency

Teamwork

Tools

POS system

Job description

Walgreens is seeking a Customer Experience Associate to greet customers, assist with products and services, and ensure a positive shopping experience. You will handle cash, process transactions, and support web-order pickups while keeping shelves neat and promoted merchandise visible.

The role requires flexible availability, including evenings and weekends, and prior retail experience is preferred. Fluency in English is essential for daily customer interactions at Walgreens locations.